Returns & Refunds Policy

At True Edition Studio, each order is made with care. Many of our products are created specifically for you, whether they're printed on demand, handmade, or personalized.

Returns & Exchanges

Because our products are made to order, we generally do not accept returns or exchanges for changes of mind, incorrect size or color selections, or other customer ordering mistakes.

Please review product descriptions, sizing information, colors, and customization details carefully before placing your order.

Damaged, Defective, or Incorrect Items

If your order arrives damaged, defective, or different from what you ordered, please contact us at support@trueeditionstudio.com within 30 days of delivery.

Include your order number, a description of the issue, and clear photographs of the product and any relevant packaging.

We'll review the issue and, where appropriate, arrange a replacement or refund at no additional cost.

Personalized & Custom Orders

All personalized and custom products are made specifically for the customer and are considered final sale once production begins.

For products requiring design approval, True Edition Studio will provide a digital proof for the customer's review before production.

Customers are responsible for carefully reviewing all details, including names, text, vehicle information, colors, spelling, and design elements, before approving their proof.

Once a proof has been approved and the order has entered production, changes, cancellations, returns, and exchanges are not accepted for reasons such as a change of mind, personal preference, or customer-approved design details.

If a personalized product arrives damaged, defective, or does not match the approved proof, please contact support@trueeditionstudio.com within 30 days of delivery. We will review the issue and provide an appropriate resolution, including a replacement or refund when warranted.

This policy does not affect any rights customers may have under applicable law.

Order Cancellations

If you need to cancel an order, contact us as soon as possible at support@trueeditionstudio.com.

We'll do our best to accommodate cancellation requests before production begins. However, cancellation cannot be guaranteed once an order has entered production.

Shipping Issues

If your package arrives damaged, is missing an item, or appears to have been delivered incorrectly, please contact us so we can investigate.

Customers are responsible for providing an accurate shipping address at checkout. If an order is returned due to an incorrect or incomplete address, additional shipping charges may apply before reshipment.

Refund Processing

Approved refunds are issued to the original payment method. The time it takes for the funds to appear depends on your payment provider or financial institution.

Nothing in this policy limits any rights or remedies available under applicable consumer protection laws.

Contact Us

True Edition Studio
support@trueeditionstudio.com